Frequently Asked Questions
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Do you offer international shipping ?
Yes, we do! We offer free shipping to most countries above a certain amount.
How long does shipping take?
Orders are typically shipped out within 24-48 hours and will arrive in 5 to 14 business days (worldwide) from one of our warehouses.
When will my order be processed?
All orders are handled and shipped out from our warehouses. It depends on your shipping address. Please allow extra time for your order to be processed during holidays and sale seasons.

Orders will be processed within 24-48 hours from the order date and shipped the next day after the processing day. 
My Diffuser is not working correctly. What should I do?
Some customers may think that their Diffuser is deffect but most of the times it is just not installed or taken care of correctly. For these customers Please Contact Us on :
How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please note, only regular priced items may be refunded. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved. Items must be new and in original packaging. All refunds will be issued in full amount for a store credit.
Can I return a product which I bought for sale?or my order?
As stated in our terms and conditions, we only accept returns for regular priced items. Unfortunately, sale items cannot be refunded.
What do I need to do if my package is lost or stolen?
This rarely happened in our experience, but we will try to help you the best we can. Upon inquiry, Humhappy will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate. Please note that Humhappy is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
Will shipping be covered for my returns?
All return shipping fees and other miscellaneous fees are the responsibility of the customer.

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